Important Notice: Rano is designed with a privacy-first approach. Your conversations and AI character data are stored locally on your device and are not transmitted to our servers.
Introduction
Rano ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Rano mobile application.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Personal Data
We may collect personally identifiable information that you voluntarily provide to us when you register with the App, such as:
- Email address
- Username
- Device information
Conversation Data
Local Storage Your conversations with AI characters, including both text and voice data, are stored exclusively on your device. We do not have access to this data unless you explicitly choose to share it with us for troubleshooting purposes.
AI Character Data
Local Storage The AI characters you create, including their personalities, traits, and settings, are stored locally on your device.
Usage Data
We may collect information on how the App is accessed and used ("Usage Data"). This Usage Data may include information such as:
- App interaction statistics
- Feature usage frequency
- Crash reports and performance data
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our App
- Improve, personalize, and expand our App
- Understand and analyze how you use our App
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the App
- Process your transactions and manage your orders
- Send you technical notices, updates, security alerts, and support messages
Data Storage and Security
Local Data Storage
Privacy First Rano employs a local-first data storage approach. Your sensitive data, including conversations and AI character information, is stored exclusively on your device using local storage mechanisms. This data is encrypted and inaccessible to us without your explicit permission.
Data Security
We implement appropriate technical and organizational security measures designed to protect your personal data. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our App, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when its release is appropriate to comply with the law, enforce our App policies, or protect ours or others' rights, property, or safety.
Third-Party Services
The App may contain links to third-party websites and services that are not owned or controlled by Rano. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
Your Data Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any information you believe is inaccurate.
- Right to Erasure: You can request that we erase your personal data, under certain conditions.
- Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at the email address provided below.
Children's Privacy
Our App is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Rano Privacy Team
Email: ranohgy87ok67@zomail.com
We will respond to your inquiry within 30 days.